DURATION Full Day 830am-5pm
DATES We will be in contact to organise the next best suitable date to deliver your facilitation
All prices are exclusive of GST.
If you require an invoice prior to payment please contact our office on 03 9088 8048 for options.
We work with management to understand the key outcomes of the day and language to use. It may be to increase accountability and productivity.
Our facilitations are interactive and responsive. The sales training includes workbook activities to be completed during the day and is heavily activity and example based using video content, individual and group activities. These facilitations will be written and customised to the language and goals of your department.
Who is it for:
Sales Teams in the meetings and events industry (restaurant, hotels, caterers, venues, general suppliers, theming, audio visual)
Conversion Management will;
- Engage your team
- Empower your team
- Improve productivity
- Create consistencies
- Ultimately increasing conversion and meeting targets
- Giving your team real examples and processes they can implement daily
An example of personalised training topics:
- Communication and phone manner/techniques
- Questioning techniques/sales tactics
- Relationship building/Account management
- Language and communications, how to adapt to your clients preference
- The Conversion sales approach: four steps; you must apply before you contact your client
- Upselling and cross selling techniques
- Time Management techniques to reduce tasks
- How to overcome obstacles and objections
- How to effectively listen to your client’s needs
- How to effectively negotiate and get the win/win outcome you desire
- How to gain commitment and close sales: value adding and next step selling techniques
Refunds & Cancellations:
A full refund can be made when a cancellation is made more then two weeks prior to the facilitation date. If cancellation is made more then one week prior a 50% refund will be made. If cancellation is made within one week of the facilitation no refunds will be made.
Increase of Numbers:
If guests increase to 10-15 guests you will change to our $4,995 package.
No additional guests will be accepted within one week of the facilitation.